Web User Account Maintenance
Contents
Overview of DDI60INQ
Once you have granted someone access to the Online CEF application, you have the ability to view and troubleshoot their web account. In order to access this screen, you must have System Administration access.
- From the DDI Connect main menu, double-click Supervisor Menu
- Double-click Web Users:
The Web User Account Maintenance screen will launch:
To review a user's web account, locate the user ID/name and double-click it, or click View to launch the screen:
The following information is found on this screen:
| Field | Description |
|---|---|
| User ID | The person's web user ID |
| Status | The status of the individual's web account |
| Full name | The person's full name |
| Account locked | If this is selected, the account is locked and will need to be unlocked |
| The person's email address | |
| Language | The primary language for the account |
| DDI Connect user ID | If the individual is a user in your DDI Connect system, their web account can be linked to their DDI Connect account |
| Default security level | The user's default security level in DDI Connect (if a DDI Connect user) |
| Last login | The date that the person last logged in to their web account |
| Last logout | The date that the person last logged out of their web account |
| Password changed | The date that the person last reset their password |
| Pending e-mail | If the account is pending activation, this field will display the email address that the pending activation email was sent to |
| Email verification requested | The date that the email verification was sent |
| Password failures | # of failed attempts to log in |
| Password reset failures | # of failed attempts to reset password |
View Button
If you click the View button on the toolbar, you have two options (click to view respective pages):
Actions Button
If you click the Actions button, you have the following options
Change Password
To change a web user's password, click the Actions button and select Change Password. You will see the following screen:
You can opt to type your own password (it must meet the web password settings that you established here or click the Generate Random Password button to create a new password for the user.
If you would like to send a password change notification email to the user, click the box prior to clicking OK.
Expire Password
The Expire Password option is only valid if you have established a timeframe for password validity in the Web Settings/Passwords screen. If you have established a timeframe (for example, 60 days), you can opt to expire a user's password. If you click Actions and select Expire Password, you will see this screen:
Click Yes to expire the password, no to cancel the action.
Clear Prior Passwords
If you have established a number of passwords that cannot be reused (for example, the last 10 passwords cannot be reused when a user resets) in your Web Settings/Passwords screen, you can clear the cached passwords so a user can re-use the password. To run the clear, click Actions and select Clear Prior Passwords. You will see this message:
Click yes to clear the old passwords, no to cancel the action.
Clear Failure Counts
If you wish to clear the number of failures (either password or password reset failures), you can do so by clicking Actions and selecting Clear Failure Counts. You will see this prompt:
Click Yes to clear the failure count, no to cancel the action.
Enable Account
If you wish to enable an account without requiring that the user do the email verification, you can do so by clicking Actions and selecting Enable Account. You will be prompted with this screen:
Click Yes if you want to proceed, No to cancel the action.
Send Email Verification Email
If you wish to generate an email to the user for them to verify their email address, you can do so by clicking Actions and selecting Send Email Verification Email. You will see this message:
Click OK to return to the Web User Account Maintenance screen.
Manage NA Web Access
If you click Actions and select Manage NA Web Access, it will launch the Web Access screen. When you have finished reviewing or making changes, click Exit to return to the Web User Account Maintenance screen.
When you have finished working with the Web User account, click Exit to leave the screen.
