Reverse Application of Cash Receipt
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Overview of PFREVERSERECEIPT
If you selected "Reverse Application of Cash Receipt" from a Pension Fund or Health Policy transaction screen, you will see this popup:
Your options on this screen are to create a credit memo or void or reprocess the cash receipt.
If you elect to create a credit memo, you will see a popup similar to this one:
If your organization utilizes Credit Memo Approval, you will now need to approve the credit memo before you can Process Credit Memo Payments.
If you elected to void/reprocess the payment, you will see this popup:
This launches the Void a Cash Receipt process.
When the credit memo has been issued or the cash receipt item voided/reprocessed, an additional transaction will appear on the screen. Click "Ok"