Reverse Application of Cash Receipt

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Overview of PFREVERSERECEIPT

If you selected "Reverse Application of Cash Receipt" from a Pension Fund or Health Policy transaction screen, you will see this popup:


HP Payment Reversal.png


Your options on this screen are to create a credit memo or void or reprocess the cash receipt.


If you elect to create a credit memo, you will see a popup similar to this one:


CashReceiptReversal.png


If your organization utilizes Credit Memo Approval, you will now need to approve the credit memo before you can Process Credit Memo Payments.


If you elected to void/reprocess the payment, you will see this popup:


Reverse Receipt 3.png


This launches the Void a Cash Receipt process.


When the credit memo has been issued or the cash receipt item voided/reprocessed, an additional transaction will appear on the screen. Click "Ok"


Reverse Receipt 4.png