Maintain Credit Memos

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Overview of CR16UPD

Prior to approving and processing credit memo payments, you may need to perform some modifications. The Maintain Credit Memos screen allows you to perform those updates.


  • From the DDI Connect main menu, double-click Daily Cash Processing - FR
  • Double-click Setup
  • Double-click Maintain Credit Memos. You will see this screen:


Maintain Credit Memos 1.png


To work with a credit memo, double-click it. This will launch the Maintenance screen:


Maintain Credit Memos 2.png


There are multiple tabs on this screen. To modify any of the information, click Edit.


Refund Setup Tab

Maintain Credit Memos 3.png


The following fields are available on this screen:


Field Description
Payee source Click the drop down arrow to select the payee source
Amount to pay If you need to modify the amount to pay, you can do so in this field
Memo If you wish to change or add to the memo, do so here
A/P Account Click the drop down arrow to select the AP account to use with this memo
Ck. account Click the drop down arrow to select the checking account to use with this memo
Pay by Click the list icon to select the Pay by method


When you have finished entering or modifying the information, click Save.


Payments Tab

When you click the Payments tab, you will see this screen:


Maintain Credit Memos 4.png


If a payment has been made on the credit memo, it will be listed on this screen:


Maintain Credit Memos 5.png


To view the payment, click the View button. It will launch the View Check or View Wire. When you have finished viewing the payment, click Exit to return to the Maintain Credit Memo screen. If you wish to filter by payment type, click the drop down arrow to the right of the View type field and select the payment types that you wish to view


G/L Transactions Tab

When you click the G/L Transactions tab, you will see this screen:


Maintain Credit Memos 6.png


If you wish to filter the transactions by date, enter the beginning and ending dates in the from/thru fields. Type the dates in mm/dd/yyyy format or click the calendar icons to select the date. To see additional information, click the transaction. The transaction details will appear at the bottom of the screen:


Maintain Credit Memos 7.png


EFT Setup Tab

When you click the EFT Setup tab, you will see this screen:


Maintain Credit Memos 8.png


History Tab

When you click the History tab, you will see the Transaction History screen