Cannot Create Duplicate Note

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I am trying to issue a duplicate note for an investor. When I try, though, I get an error that reads "Cannot create a duplicate note for investment #### because a pending note printing transaction already exists". How can I generate the duplicate?

You are getting this message:


Error Printing Transaction.png


because the duplicate note was already issued - it just has not been printed. When you use the Issue Duplicate Note process, there is a second step. Once you have created the duplicate note, you have to run 227 Print Investment Notes. On the screen to print the investment notes, select Reprint Only:


Duplicate 227.png


You can enter the investment number or leave it blank. Select the merge method and the transfer mode (if desired), and click Start. The duplicate note will now be generated.