Refund Application Fee for Denied Loan

Our organization refunds application fees if a loan is denied. How would we process that through the DDI Connect loan system?

The first step is to perform a loan payment reversal of the application fee. For information on how to do this step, reference this page: Loan Payment Reversal

Once you have processed the reversal, the next step is to print the check. For information on how to perform this step, please reference this page: Viewing and Printing Checks

Finally, you will change the loan status to be paid in full or canceled (loan status of 03). For information on how to perform this step, please reference this page: Changing the Status of a Loan