Withdrawing Loan Reserves

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Overview of IL421

Loan reserves – also called loan escrow – are the portion of the loan payment set aside for taxes and insurance on behalf of the borrower. The Reserve Payment Due field in the loan record contains the amount DDI-Connect expects to receive when a loan payment is made. If a portion of the collected reserves is not needed for its intended purpose, this amount needs to be withdrawn and refunded to the borrower. To perform a Loan Reserve withdrawal:


  • From the DDI Connect main menu, double-click Financial Services
  • Double-click Loans
  • Double-click Transactions
  • Double-click 421 Loan Reserve Withdrawal. You will see this screen:


Loan Reserve Withdrawal 1.png


Enter the loan number that you wish to work with. You can also click the list icon to display a list of all loans in the system or the binoculars to search for the loan you wish to work with.


Once you have entered the loan number, you can click Find or press Enter to display the loan information:


Loan Reserve Withdrawal 2.png


The following fields are available to you:


Field Description
Amount Enter the amount that is being withdrawn. The current balance available for withdrawal is displayed to the left of the Amount field. You will not be allowed to withdraw more than what is currently available
Payee The system will default to Borrower in this field. Click the drop down arrow to select the payee that will receive the withdrawn funds
Method Click the drop down arrow to select the payment method for the funds.


If you wish to view the loan prior to making any changes, click the View button on the toolbar. This will launch the Detailed Loan Inquiry screen for the loan:


Loan Reserve Withdrawal 3.png


When you have finished viewing the loan information, click Exit to return to the Loan Reserve Withdrawal screen.


Review the information on the screen. If it is correct, click Save to process the withdrawal. You will see this message:


Loan Reserve Withdrawal 4.png


If you wish to proceed, click Yes. You will see this message:


Transaction Successful.png


Click OK. You will be returned to the Loan Reserve Withdrawal screen. If you wish to process another withdrawal, you can do so now, or click Exit to leave the screen.