Loan GL Account is Not Posting Properly

We set up a loan GL account for a specific loan. However, when transactions post, they are posting to the general loan GL. Why?

This is most likely due to the fact that you have a Payments GL number defined on the General Ledger tab of the Loan System Settings screen. The way the system determines which GL account to post to for loan payments is:

• Look first at the General Ledger tab of the Loan System Settings screen. If a general ledger account is defined in the Payments line, this overrides any other loan payment GL defined elsewhere in the system
• If no GL account is defined in the Payments line of the Loan System Settings, look at the general ledger account field on the Loan Add/Maintenance GL 1/2 tab. If a GL account is defined in the Loan G/L account field, use that field
• If no GL account is defined on the GL 1/2 tab of Loan Add maintenance, look at the Loan Type Maintenance General Ledger 1 tab

If there is not a GL number defined in any of these screens, you will receive an error stating that loan setup is not complete. If a GL number has been defined and you are still experiencing this issue, contact DDI Client Support for assistance.