Installing Citrix

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NOTE: Citrix has recently stopped providing the download for the Citrix Online Plugin. The installation will now place the Citrix Receiver on your PC, rather than the plugin.


Installing the Citrix Receiver

In order to use Citrix (either via the web/internet or using the Program/Client Neighborhood), you must install the Citrix Receiver. To do so:


  • Launch an internet browser and go to www.ddi.org
  • Click the Client Login link:


Install Citrix 1.png


  • From the screen that appears, locate the Citrix Login link. Just beneath that, click the "Click here to get the latest DDI supported Citrix client":


Install Citrix 2.png


  • At the bottom of your internet browser screen, you will see this prompt:


Install Citrix 3.png


  • Click Run
  • The program will download and run:


Install Citrix 4.png


  • Depending on your computer's security settings, you may see this prompt:


Install Citrix 5.png


  • Click Yes to allow the program to make the necessary changes
  • The Citrix Receiver Setup prompt will now appear:


Install Citrix 6.png


  • Click Install
  • When the installation completes, you will see this screen:


Install Citrix 7.png


  • Click the Add Account button. You will see this prompt:


Install Citrix 8.png



Install Citrix 9.png

  • You will see the completion screen:


Install Citrix 10.png


  • Click Finish


Logging in to Citrix Receiver

At this point, the Citrix Receiver may automatically open and prompt you to log in. If it does not, launch your internet browser and go to: https://connect.ddi.org and log in from that screen


  • You will see the Citrix Receiver login:


Install Citrix 11.png


  • In the Domain\User screen, enter DDI\ followed by your user name. For example: DDI\smiller
  • In the password field, enter your Citrix password. Your screen should look like this:


Install Citrix 12.png


  • Click Log On
  • You will now see your Citrix Receiver screen:


Install Citrix 13.png


  • To add your applications, click the + tab to Add Your Favorite Apps. You will see this screen:


Citrix Add Apps.png


NOTE: If you don't see your applications, click the All Applications text - your list of applications will appear on the right


  • To add an application to your screen, click it on the list. As you select applications, a green check mark will appear to the right of the menu item, and the icon will be added to your screen:


Install Citrix 14.png


  • When you are done adding applications, click the green area of your screen. You will be returned to your Citrix Receiver screen:


Install Citrix 15.png


  • To launch DDI-Connect, click ONCE on the icon. This will launch the appropriate DDI-Connect environment:


Install Citrix 16.png