How To Correct Investment Interest Paid Out Instead of Transferred

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We were doing an investment rollover and inadvertently chose to pay interest instead of transferring it to the new investment. How can we correct?

There are three options:


  • If you did not effective date the transaction and you are still in the business date on which the transaction occurred, you can do a Financial Transaction Erase. NOTE: This will only work if you have not printed the check/marked the wire as sent


  • If you effective dated the transaction or are not on the same business date as the transaction date, you can either:
    • Mark the wire as sent/print the check and then do an Investment Re-deposit by creating a cash batch for the amount of the payout and processing it appropriately
    • Mark the wire as denied/print the check to paper and then do the necessary Financial Adjustments