Refund Entry
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Overview of AR60
DDI’s Refunds function issues a payment to a customer against a non-zero open credit balance. It does so by creating a check, bank wire, or credit-card payment.
Note: If you want to issue a refund to a customer without an open credit balance, this can be done through the use of a miscellaneous credit. Set up the miscellaneous credit in Receipts Entry, then issue the refund against it.
- From the DDI Connect main menu, double-click Accounts Receivable
- Double-click Refunds Entry. You will see this screen:
Adding a New Refund
To add a new refund, click the New button on the toolbar. You will see this screen:
The following fields are available on this screen:
Field | Description |
---|---|
Example | Example |
Example | Example |
Example | Example |