Refund Entry

From Documentation
Revision as of 11:58, 27 September 2012 by Smiller (talk | contribs)
Jump to navigation Jump to search

Overview of AR60

DDI’s Refunds function issues a payment to a customer against a non-zero open credit balance. It does so by creating a check, bank wire, or credit-card payment.


Note: If you want to issue a refund to a customer without an open credit balance, this can be done through the use of a miscellaneous credit. Set up the miscellaneous credit in Receipts Entry, then issue the refund against it.


  • From the DDI Connect main menu, double-click Accounts Receivable
  • Double-click Refunds Entry. You will see this screen:


AR Refund 1.png


Adding a New Refund

To add a new refund, click the New button on the toolbar. You will see this screen:


AR Refund 2.png


The following fields are available on this screen:


Field Description
Example Example
Example Example
Example Example


Locating an Existing Refund