Refund Entry

Overview of AR60

DDI’s Refunds function issues a payment to a customer against a non-zero open credit balance. It does so by creating a check, bank wire, or credit-card payment.

Note: If you want to issue a refund to a customer without an open credit balance, this can be done through the use of a miscellaneous credit. Simply set up the miscellaneous credit in Receipts Entry, then issue the refund against it.