Difference between revisions of "Update Authority Temporarily Locked Out"
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'''When I or anyone else logs in to the DDI Connect system, we're getting an error message "Update Authority is Temporarily Locked Out System Wide". What does that mean and how do we fix it?''' | '''When I or anyone else logs in to the DDI Connect system, we're getting an error message "Update Authority is Temporarily Locked Out System Wide". What does that mean and how do we fix it?''' | ||
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| + | What you are referencing is this pop up: | ||
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| + | [[File:Update Authority.png] | ||
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| + | It means that periodic processing is being run, so access to certain financial transactions (such as entering general ledger journals, accounts payable vouchers, etc.) is disabled. The message will automatically clear when periodic processing completes. However, if the message persists, someone with system administrator access to your DDI Connect system can disable the lock. | ||
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| + | From the DDI Connect main menu, click Admin and select Organizations. You will see a screen similar to this one: | ||
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[[Category:Job Processing FAQs]] | [[Category:Job Processing FAQs]] | ||
Revision as of 17:29, 22 February 2012
When I or anyone else logs in to the DDI Connect system, we're getting an error message "Update Authority is Temporarily Locked Out System Wide". What does that mean and how do we fix it?
What you are referencing is this pop up:
[[File:Update Authority.png]
It means that periodic processing is being run, so access to certain financial transactions (such as entering general ledger journals, accounts payable vouchers, etc.) is disabled. The message will automatically clear when periodic processing completes. However, if the message persists, someone with system administrator access to your DDI Connect system can disable the lock.
From the DDI Connect main menu, click Admin and select Organizations. You will see a screen similar to this one:
