Difference between revisions of "Placing Cash Items on Hold"
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Within DDI-Connect, you can place a payment on hold until you are ready to process it. To do so: | Within DDI-Connect, you can place a payment on hold until you are ready to process it. To do so: | ||
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In the detail area of the screen, double-click the payment that you are placing on hold: | In the detail area of the screen, double-click the payment that you are placing on hold: | ||
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| + | [[File:Hold 2.png]] | ||
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Double-click “Hold/Dispose Item”. The following screen launches: | Double-click “Hold/Dispose Item”. The following screen launches: | ||
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| + | [[File:Hold 3.png]] | ||
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Click the drop down arrow to select the reason that this item cannot be deposited: | Click the drop down arrow to select the reason that this item cannot be deposited: | ||
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| + | [[File:Hold 4.png]] | ||
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Once you have selected your reason, select the action (Hold or Dispose): | Once you have selected your reason, select the action (Hold or Dispose): | ||
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| + | [[File:Hold 5.png]] | ||
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You can also add a comment to the hold. Once you have made your selections, click OK. The item now appears as “processed”. This allows job processing to run, despite the check not actually having been applied: | You can also add a comment to the hold. Once you have made your selections, click OK. The item now appears as “processed”. This allows job processing to run, despite the check not actually having been applied: | ||
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| + | [[File:Hold 6.png]] | ||
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| − | To Process a Held Item | + | ==='''To Process a Held Item'''=== |
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When you are ready to process a held item, go to Cash Receipts Stage 1 and create a new batch: | When you are ready to process a held item, go to Cash Receipts Stage 1 and create a new batch: | ||
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| + | [[File:Hold 7.png]] | ||
From the toolbar, click Item and select “Insert Held Check”: | From the toolbar, click Item and select “Insert Held Check”: | ||
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| + | [[File:Hold 8.png]] | ||
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If you have multiple held checks, you will see the list here. To select an item, you can click once to highlight and then click “OK”, or you can double-click it. It is now added to the batch: | If you have multiple held checks, you will see the list here. To select an item, you can click once to highlight and then click “OK”, or you can double-click it. It is now added to the batch: | ||
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| + | [[File:Hold 9.png]] | ||
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You can now process it as you would any other payment item. | You can now process it as you would any other payment item. | ||
Revision as of 18:25, 2 February 2012
Within DDI-Connect, you can place a payment on hold until you are ready to process it. To do so:
Go to Payment Processing and locate the batch containing the item you wish to place on hold:
In the detail area of the screen, double-click the payment that you are placing on hold:
Double-click “Hold/Dispose Item”. The following screen launches:
Click the drop down arrow to select the reason that this item cannot be deposited:
Once you have selected your reason, select the action (Hold or Dispose):
You can also add a comment to the hold. Once you have made your selections, click OK. The item now appears as “processed”. This allows job processing to run, despite the check not actually having been applied:
To Process a Held Item
When you are ready to process a held item, go to Cash Receipts Stage 1 and create a new batch:
From the toolbar, click Item and select “Insert Held Check”:
If you have multiple held checks, you will see the list here. To select an item, you can click once to highlight and then click “OK”, or you can double-click it. It is now added to the batch:
You can now process it as you would any other payment item.
