Difference between revisions of "Correct a Gift's GL Entries"
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(Created page with " =='''We recently discovered that a gift had been entered with an incorrect promo type, and the incorrect GL accounts referenced. The entries have already posted to the General L...") |
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=='''We recently discovered that a gift had been entered with an incorrect promo type, and the incorrect GL accounts referenced. The entries have already posted to the General Ledger. Is there any way for us to correct this?'''== | =='''We recently discovered that a gift had been entered with an incorrect promo type, and the incorrect GL accounts referenced. The entries have already posted to the General Ledger. Is there any way for us to correct this?'''== | ||
| − | The fastest and easiest way to correct this issue is to delete the gift. When you do, the system will ask you if you wish to delete this record. Click yes. | + | The fastest and easiest way to correct this issue is to delete the gift. When you do, the system will ask you if you wish to delete this record. Click yes. You can now proceed through the process...if you wish to reprocess the gift, you will have the option to do so. Reference this page for additional information on the process of [[Gift Check Returned|deleting and reprocessing a gift]]. |
Latest revision as of 19:04, 26 December 2012
We recently discovered that a gift had been entered with an incorrect promo type, and the incorrect GL accounts referenced. The entries have already posted to the General Ledger. Is there any way for us to correct this?
The fastest and easiest way to correct this issue is to delete the gift. When you do, the system will ask you if you wish to delete this record. Click yes. You can now proceed through the process...if you wish to reprocess the gift, you will have the option to do so. Reference this page for additional information on the process of deleting and reprocessing a gift.
