Server Application Error When Trying to Log In

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Revision as of 11:29, 7 May 2013 by Smiller (talk | contribs)
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We have received notification that some of our investors/borrowers are receiving a Server Application Error when trying to log in to the Online-CEF. What is causing that error?

Server Runtime Error.png


This issue is usually the result of an issue with a cached page in the internet browser. To correct, the investor/borrower will need to clear out their internet cache.


Internet Explorer

  • Within Internet Explorer, click Tools
  • Click Internet Options. A screen similar to this will launch:


Clear Internet Cache 1.png


  • Click