Difference between revisions of "Server Application Error When Trying to Log In"
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(Created page with "=='''We have received notification that some of our investors/borrowers are receiving a Server Application Error when trying to log in to the Online-CEF. What is causing that err...") |
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=='''We have received notification that some of our investors/borrowers are receiving a Server Application Error when trying to log in to the Online-CEF. What is causing that error?'''== | =='''We have received notification that some of our investors/borrowers are receiving a Server Application Error when trying to log in to the Online-CEF. What is causing that error?'''== | ||
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+ | [[File:Server Runtime Error.png]] | ||
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This issue is usually the result of an issue with a cached page in the internet browser. To correct, the investor/borrower will need to clear out their internet cache. | This issue is usually the result of an issue with a cached page in the internet browser. To correct, the investor/borrower will need to clear out their internet cache. | ||
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+ | ===Internet Explorer=== | ||
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+ | * Within Internet Explorer, click Tools | ||
+ | * Click Internet Options. A screen similar to this will launch: | ||
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+ | [[File:Clear Internet Cache 1.png]] | ||
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+ | * Click |
Revision as of 11:29, 7 May 2013
We have received notification that some of our investors/borrowers are receiving a Server Application Error when trying to log in to the Online-CEF. What is causing that error?
This issue is usually the result of an issue with a cached page in the internet browser. To correct, the investor/borrower will need to clear out their internet cache.
Internet Explorer
- Within Internet Explorer, click Tools
- Click Internet Options. A screen similar to this will launch:
- Click